I’m glad you liked the article! I explicitly used “AI” since my target is people that are not completely aware of the potential of those technologies. “Machine Learning” or, even worse, “K-means” wouldn’t be attractive for this kind of people.

I’m not sure that all utility companies are using techniques like this at the moment. To the best of my knowledge, the tooling in this vertical can be very old, especially in markets that are (or were until recently) regulated and utilities have no push to innovate and optimize, since there basically is no competition.